Now, when a customer walks in and asks, "Can you fix my car by Friday?" Rajiv doesn't run to the shelf. He opens Excel. He checks the list. He gives an answer in ten seconds.
Rajiv had run "City Auto Care" for twelve years. He could diagnose a faulty alternator by ear and rebuild a gearbox blindfolded. But his spare parts inventory was chaos. automobile spare parts list in excel
One rainy Tuesday, his niece, Priya, a business student, walked in. "Kaka," she said, holding a laptop. "Your garage is leaking money. Let me show you something." Now, when a customer walks in and asks,