Itel P36: How To Hard Reset

Kofi held the power button for 15 seconds. The screen stayed frozen. “It won’t turn off normally,” he said. “So we force it. We let the battery drain or use the button combo.” He unplugged the charger. “Remember—if the phone is on, you want it completely off before starting.”

Mr. Luthando placed the ITEL P36 back on the window ledge. Rain still tapped the glass. He opened the camera app, aimed it at the garden outside—where new marigolds were blooming—and took the first photo of the phone’s second life.

Mr. Luthando touched the phone’s cracked screen gently. “The garden photos… they’re already ghosts. The phone is a locked box. Break the lock, Kofi.”

Kofi pressed Volume Down to highlight Yes — delete all user data , then pressed the Power button. How to Hard Reset ITEL P36

Kofi turned the phone face down. “Now, watch closely.” He pressed and held the Volume Up (+) button and the Power button simultaneously. Not for a second or two—for a full ten seconds.

“Now press Power.”

“It’s a new phone,” he said softly. Kofi held the power button for 15 seconds

“It’s not dead,” his grandson, Kofi, said, peering over his glasses. “It just needs a hard reset. A factory exorcism.”

He highlighted Reboot system now and pressed Power.

The ITEL logo appeared—but this time it didn’t freeze. It glowed steadily for twenty seconds, then dissolved into a setup screen: Welcome. Select language. “So we force it

“Volume keys move the cursor. Power button selects,” Kofi instructed. He pressed twice until the blue bar highlighted Wipe data/factory reset .

Mr. Luthando handed him the phone. “Then teach me. Step by step.”