“Dysfunction #3: Lack of Commitment.”
Maya felt her stomach tighten.
The next morning, she called a one-hour meeting. No agenda. No slides. She put her phone on the table and said, “I listened to something yesterday. It made me realize I’ve been leading us wrong.”
Maya had been a project manager for eight years, but she had never felt more like a failure. Her team, "The Nexus," was brilliant on paper—two data scientists, a senior UX designer, a backend lead, and a marketing strategist. Yet for three months, every deliverable had arrived late, riddled with errors, or both. Meetings were silent battlefields. Decisions evaporated by Monday morning. Morale was a flatline.